Frequently Asked Questions
Everything you need to know about your best night's sleep.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 60-night sleep trial. If you aren't completely satisfied with your Pillow Cube, you can return it for a full refund within 60 days of delivery.
How do I choose the right size?
Size depends on your shoulder width and mattress firmness. We recommend using our 'Find Your Fit' guide on the product page to measure the distance from your neck to your shoulder bone.
Are the pillow covers machine washable?
Yes, the outer quilted cover is removable and machine washable. We recommend washing in cold water on a gentle cycle and air drying to maintain the fabric's integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm or Klarna.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times for international orders vary by destination.